Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://shieldepot.com/ (the “Site”).
Effective Date: October 7, 2024
At Shieldepot, your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website, www.shieldepot.com ("Site"). By using our Site, you agree to the practices outlined below.
1. Information We Collect
We may collect the following types of personal information when you interact with our website:
a. Personal Data You Provide:
- Contact Information: Name, email address, phone number, and billing/shipping addresses.
- Payment Information: Credit card details, debit card details, and other payment information for processing orders securely.
- Order Details: Information about the products you purchase.
- Account Information (if applicable): Username, password, and other details for account creation.
b. Data Automatically Collected:
When you browse the Site, we may collect:
- Device Information: IP address, browser type, operating system, and device type.
- Usage Data: Pages visited, time spent on the Site, and actions taken (e.g., clicking links).
- Cookies and Tracking Technologies: See the "Cookies" section below for details.
2. How We Use Your Information
We use your personal information to:
- Fulfill and process your orders, including shipping and customer support.
- Communicate with you about your account, orders, and inquiries.
- Send promotional offers, newsletters, or updates (with your consent).
- Improve the functionality and performance of our Site.
- Detect and prevent fraud, security breaches, and other prohibited activities.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party partners who assist in payment processing, order fulfillment, shipping, and marketing.
- Legal Compliance: Authorities or organizations when required by law or to protect our legal rights.
- Business Transfers: In case of mergers, acquisitions, or sale of assets, your information may be transferred.
We never sell your personal information to third parties.
4. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Update or correct inaccuracies in your data.
- Deletion: Request the deletion of your personal data, where applicable.
- Opt-Out: Unsubscribe from marketing communications by clicking the "unsubscribe" link in emails.
To exercise these rights, contact us at support@shieldepot.com.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device to collect information about how you use our Site.
You can manage cookie preferences through your browser settings. Note that disabling cookies may limit the functionality of our Site.
7. Data Security
We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, or alteration. While we strive to use commercially acceptable means to secure your data, no method of transmission over the internet is 100% secure.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Shieldepot Support Team
Email: support@shieldepot.com
Phone: 650-488-7754
Hours: Monday to Friday, 8:00 am - 5:00 pm PST
Live Chat is also available for your convenience. Just tap the message icon in the bottom right corner of the screen to get started.
11. Regulatory Compliance
This Privacy Policy complies with applicable laws and regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy laws.
By submitting your contact information at this website you are acknowledging that your information may be added to our email lists and you can opt-out of these emails at any time via the link found at the bottom of each email.
As you browse this website, advertising cookies will be placed on your computer so that we can understand what you are interested in.
Through our display advertising partners at Google and Facebook we are then able to present you with retargeting advertising on other sites based on your previous interaction with this website.
The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s, Google’s and their partners’ targeted advertising.
Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page.
You can opt out of targeted advertising by using the links below:
- Google: https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Company Office
Shieldepot is located at 3620 EUGENE ST, FREMONT, CA 94538 USA. No orders are shipped from this location.
Minors
The Site is not intended for individuals under the age of 18.
SMS Policy
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@shieldepot.com
Shieldepot operates under the legal name Shetrone Enterprises LLC
shieldepot.com
Selling in the United States
650-488-7754
3620 EUGENE ST, FREMONT, CA 94538 USA