Payment Policy
Accepted Payment Methods
We strive to offer a variety of payment options for your convenience. Our accepted payment methods include:
- Credit & Debit Cards: Visa, MasterCard, American Express, Discover
- Digital Wallets: PayPal, Apple Pay
- Bank Transfers: Direct bank transfers are accepted. Please contact our support team for banking details.
Note: We do not accept personal checks, money orders, or cash on delivery (COD).
Payment Processing
- Currency: All transactions are processed in USD.
- Payment Timing: Payments are charged at the time of purchase. Orders will not be processed until payment is received in full.
- Security: We use Shopify Payments to ensure your payment information is protected with industry-standard encryption.
Fees and Charges
- Sales Tax: Applicable sales tax will be added to your order total based on your shipping address.
- Shipping Fees: Shipping costs are calculated at checkout and are the responsibility of the customer.
- International Orders: Customers are responsible for any customs duties, taxes, or additional fees imposed by their country.
Refunds and Returns
For information on refunds and returns, please refer to our Return Policy.
Contact Us
If you have any questions or need assistance with your payment, feel free to contact us:
Phone: (650) 488-7754
Email: support@shieldepot.com
Address:Â 3620 EUGENE ST, FREMONT, CA 94538Â USA
Shieldepot operates under the legal name of Shetrone Enterprises LLC
Our customer support team is available 8:00am-5:00pm PST to assist you.