2.75 Cu. ft Keypad Fireproof Jewelry Safe

We know the online marketplace is crowded, and we're committed to differentiating ourselves by providing exemplary service to earn and maintain your trust.

Here’s our 7-Point Commitment to delivering the ultimate shopping experience at Shieldepot:

• Price Match Guarantee: At Shieldepot, we pride ourselves on competitive pricing. We constantly monitor the market to ensure our prices are among the best available, and we also offer a Price Match Guarantee. If you find a lower price on an identical product from another authorized dealer, we promise to match it!
• Free Shipping: Experience hassle-free shopping with our free shipping offer on all orders over $49.99. We eliminate the worry about additional costs, making your purchase even more satisfying.
• Exceptional Customer Service: Our dedicated team is here to ensure you have a top-tier customer experience. Whether you need assistance selecting the right products, resolving an issue, or seeking advice to enhance your grilling, we are ready to help.
• Safe and Secure Shopping: Your security is our top priority. Shieldepot ensures a protected shopping environment with the latest security technology, safeguarding your personal and financial information. Shop with confidence, knowing your data is secure.
• Hassle-Free Returns: We understand that sometimes returns are necessary. That’s why we offer a straightforward 30-day return policy, subject to a restocking fee, to ensure you can shop with peace of mind.
• Authorized Dealer: As an authorized dealer for every brand we carry, you have full protection under the manufacturer's warranty for each item purchased. This ensures your investments are well-protected.
• Insured Shipping: We take extra precautions to make sure your orders arrive in excellent condition. With insured shipping, you can rest assured that any damages or losses during transit will be promptly resolved.

Choose Shieldepot for a premium online shopping experience where your satisfaction and security are our highest priorities. Discover our expansive selection of outdoor cooking and patio products today!

Contact us by phone at +1(650)-488-7754 or by email at support@shieldepot.com.

All In-Stock orders ship out from our warehouses within 1-3 Business Handling Days.

     ORDER CONFIRMATION

As soon as your order is placed, you will receive an order confirmation e-mail. (If you do not, please contact us and a representative can send over the digital receipt of your purchase). This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

     ORDER SHIPMENT

Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days after order has been shipped out.

Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.

Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at support@shieldepot.com

Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.

PRODUCT QUALITY GUARANTEE

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should contact us IMMEDIATELY. If your item(s) do arrived damaged, please contact us immediately within 48 Hours of delivery and send photos to support@shieldepot.com We will process an insurance claim on your behalf and happily work with you to resolve the issue or replace your order.

     CANCELLATIONS & REFUNDS

Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.

Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.

If there is a damage in the product, the customer is not responsible for the shipping costs and restocking fees that apply for the return.

Customer remorse: If there is no damage to the product, the customer will be responsible of paying for shipping and restocking fees. The customer will be given a refund of the remaining balance. 

Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).

Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.

Returns must be accompanied with an RMA number. Please contact us in order to have one generated.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.

Shieldepot is committed to ensuring your satisfaction with every purchase. However, if you need to return a product, we have outlined our refund and return policy below to ensure a smooth process for you.

Return Window You have 30 days from the date you receive your product to initiate a return. Returns initiated outside this window will not be accepted.

Eligibility for Returns

• Unopened and Unused Products: We only accept remorse returns for unopened items, in their original packaging, or that have never been used.  The customer is responsible for return shipping costs. (A 15% restocking fee also applies to Barska remorse returns).

• Defective or Damaged Products: If your product arrives damaged or defective, please contact us immediately to resolve the issue. Such returns are eligible for a full refund without restocking fees, and we will cover return shipping costs.

How to Initiate a Return To initiate a return, please contact our customer service team at support@shieldepot.com . We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to proceed with your return.

Refund Processing Refunds are typically processed within 4 business days after we receive and inspect the returned product. However, depending on your financial institution, it may take slightly longer for the refund to appear on your card statement. Total time from initiating a return to receiving the refund can vary due to several factors most prudent being return shipping time. Expect a total time of up to 10 days from initiating the return.

Important Notes

• Products returned without an RMA number may not be accepted.

• Ensure the returned product is securely packaged to avoid any damage during transit.

• Shipping fees for the original order are non-refundable.

For any questions or concerns regarding our refund policy, please contact us at support@shieldepot.com, or give us a call at 650-488-7754. We are here to help!

*Please do not send your purchase back to the manufacturer.

DISCLAIMER

Shieldepot is an outlet for High Quality brands and are not the brand itself.

Refund request and processing times will vary from each brand.

Brand Specific Restocking Fee

For the Brand BARSKA's products there is a 15% restocking fee associated with remorse returns. Meaning the customer no longer wants the product and there are no defects or damage.

Return Freight for BARSKA products is covered by the manufacturer if the unit is defective. However if the unit is returned for remorse then return freight is covered by the customer.

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@shieldepot.com.

Exchanges
We only replace items if they are defective or damaged. We do not accept exchanges but are happy to do a return within 30 days of receiving the product so you might have the funds to choose a different product more suited to your needs. Send us an email at support@shieldepot.com.

Shieldepot operates under the legal name Shetrone Enterprises LLC

shieldepot.com

Selling in the United States

support@shieldepot.com

650-488-7754

3620 EUGENE ST, FREMONT, CA 94538 USA